Payment Policy

At zinniyo, we aim to make your shopping experience simple, convenient, and secure. This Payment Policy explains the payment method available when purchasing metal beds and metal sofa sets from our online store.

1. Accepted Payment Method

zinniyo currently accepts Cash on Delivery (COD) as its only payment method.

With Cash on Delivery, you can place your order through our website and pay for your purchase when your order is delivered to your address.

We do not currently accept online payments, credit cards, debit cards, bank transfers, or digital wallets through our website.

2. How Cash on Delivery Works

Shopping with zinniyo is simple:

Browse our collection of metal beds and metal sofa sets.
Select your desired product and add it to your cart.
Enter your shipping and contact information at checkout.
Select Cash on Delivery as your payment method.
Confirm your order and wait for delivery.
Pay the applicable order amount to the delivery representative when your order arrives.

Please ensure that your contact details and delivery address are accurate when placing an order with zinniyo.

3. Order Confirmation

After placing an order, zinniyo may contact you to confirm your order details, delivery address, or availability.

Please provide accurate information and respond to confirmation requests when necessary to help avoid delivery delays.

4. Product Prices and Shipping Charges

The prices displayed on the zinniyo website are shown on the applicable product pages.

zinniyo offers free shipping, so no shipping fee is charged on eligible orders. Any applicable charges or conditions will be communicated before you complete your purchase.

5. Payment at Delivery

Customers must pay the applicable order total when the order is delivered. Please ensure that you are available to receive the package and complete the payment.

If you have questions about the amount due, contact zinniyo before completing your purchase or accepting delivery.

6. Order Cancellation

If you wish to cancel an order, please contact zinniyo as soon as possible.

Cancellation requests are subject to the order's processing and shipping status. Once an order has been dispatched, cancellation may no longer be possible.

7. Returns and Refunds

zinniyo offers eligible returns within 14 business days in accordance with our Return and Refund Policy.

Approved refunds are processed within 3 business days. Since our store accepts Cash on Delivery only, please contact our support team for instructions on how an approved refund will be issued.

8. Payment Security

At zinniyo, we aim to protect customer information by handling order and contact details responsibly. Please ensure that the information you provide during checkout is accurate.

We will never ask you to provide unnecessary sensitive financial information to complete a Cash on Delivery order.

9. Changes to This Payment Policy

zinniyo reserves the right to update this Payment Policy when necessary. Any changes will be published on this page, and the updated policy will apply from the date it is posted.

We encourage customers to review this page periodically.